Verizon Online - Frequently Asked Questions

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	Frequently Asked Questions

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What if I already have an AOL account?
If you're already an AOL member, you can continue using your AOL screen name, email, and instant messaging with your new account. Once you've selected AOL for your online services, you will be given the option to use your existing AOL screen name. You also will be able to keep any secondary screen names as well.

You can continue accessing your AOL email with your new software. Remember, even if you're changing how you connect to the Internet, your AOL email address is yours to keep for as long as you'd like to use it.

What are the minimum PC specifications?
PC

Operating System: Windows 2000, XP Home, or XP Professional
Processor Speed: 233 MHz (300 MHz with Windows XP)
RAM: 64 MB (128 MB for Windows 2000, XP)
Free Hard Disk Space: 100 MB
Drive Type: CD-ROM or DVD
Other: USB Port or 10Base-T Ethernet Network Card Interface (NIC)

Mac

Operating System: OS X or 10.3 and higher
Processor Speed: Power PC with 120 MHz or higher
RAM: 64 MB
Free Hard Disk Space: 100 MB
Drive Type: CD-ROM or DVD
Other: 10Base-T Ethernet Network Card Interface (NIC)

Does AOL support Mac computers?
Of course! Apple users can download the latest version of AOL Desktop for Mac at downloads.aol.com. Mac users can also access AOL email, instant messaging and more from any Internet-connected computer at www.aol.com.

How does AOL help protect my children from inappropriate content on the Internet?
AOL's powerful Parental Controls automatically help safeguard your children from contacting strangers, accessing inappropriate content or using the Internet without your supervision.

You decide whom your children receive mail from and IM with, and which Web sites they may visit.
AOL Activity Reports send you an email report detailing which Web sites your kids visited while using the AOL service, which sites they were blocked from visiting, and how many emails or IMs they sent.
Monitored Chat Rooms let children and teenagers chat more safely in fully supervised kids' chat rooms.

Having a broadband connection means that anyone in your home can access the Internet from your computer at any time. AOL's Internet Access Controls help prevent a Web-savvy child or teenager from bypassing Parental Controls. Without this feature, your child may have open access to Internet programs, including:

Browsers such as AOL® Explorer, Microsoft® Internet Explorer and Firefox
Instant message and e-mail programs outside of AOL
Web chat rooms outside of AOL
File-sharing or peer-to-peer (P2P) programs

Having a broadband connection means that anyone in your home can access the Internet from your computer at any time. AOL® Parental Controls help prevent a Web-savvy child or teenager from accessing Internet programs, including:

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